Refund policy

🚫 No Return / All Sales Final Policy

At Strands of Beauty™, we are committed to providing high-quality products and excellent service. Due to the nature of our business and hygiene standards associated with hair and beauty products:

All Sales Are Final.

We do not offer refunds, returns, or exchanges on any products, services, or consultant kits once they are purchased.

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🚨 Exceptions:

We only accept replacements in the rare case of:

• Defective items upon arrival

• Incorrect items received due to our error

In such cases, you must notify us within 3 days of delivery with clear photos and order details at:

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📦 Package Refusal / Return to Sender:

Any packages returned to us due to an incorrect address, refusal upon delivery, or failure to retrieve from the post office will not be refunded. Please ensure your shipping details are accurate at checkout.

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⚠️ Consultant Kit & Digital Access Policy:

All consultant kits, digital materials, and trainings are non-refundable. Your access begins immediately upon purchase and is considered delivered in full at that time.